Officer Executive support Resume
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Resume:
TESCO HSC Private Limited, Bangalore August – December
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Overall purpose of the job
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- To work as part of a team to deliver a professional and efficient secretarial support to Leadership Teams across TESCO UK & Ireland.
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- Remote secretarial support to Store Directors (Operations Area) / Group Personnel Managers (Human Resources Area) in the UK & Ireland of TESCO.
- Email & calendar management, gathering & reporting of stores Operations/HR data, maintaining staff rotas, recording and updating attendance / holidays, expense / business mileage reimbursements, manage travel arrangements, co-coordinating IT requests, action requests for data collations.
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Responsibilities
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- Provide day to day administrative support including Email Management, Calendar Management, arranging travel and accommodation (MS Outlook)
- Document preparation and management, including formatting and editing letters, reports and all other correspondence (MS Word/ MS Excel)
- Filtering email and / or other correspondence as required, responding on behalf of the SDs and GPMs where appropriate (MS Outlook)
- Update attendance, holidays and other data for store personnel (MS Excel/ Mainframe)
- Assembling and analyzing information and preparing/compiling databases (MS Excel)
- Prepare detailed reports and other MIS within timelines, as and when required (MS Excel)
- Ensure accuracy of records on relevant systems (MS Excel/ Mainframe)
- Follow strong adherence to committed deadlines & established ways of working (Standard Operating Procedures)
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Accenture India Services Private Limited, Bangalore November ‘ - June ‘
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Overall purpose of the job
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- Understand and be thorough with the HR pension’s process, the tools used and be aware of client’s expectations.
- Handling the employees record of Recruitment, Operations and Employee Relations (broadly classified)
- Escalate potential issues to management of BT
- Actively participate in the training & knowledge management process and be an expert of the HR process
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Responsibilities
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- Good understanding and practical hands on use of BTPS, Remedy, Administrator, Ask HR, QMS, Access database and Knowledgebase tools etc
- Assists candidates to post their resume on line.
- Assists the HR Director with the recruitment, interviewing, and selection processes and sends appropriate correspondence to all applicants in a timely manner.
- Working understanding of BT Pensions and roles and responsibilities – process , LWI
- Knowledge of policy and processes surrounding pensions – list of contacts supplied
- Maintains a daily log of important information to share with the department
- Support the department implementing training and development programs to ensure optimal company-wide performance
- Plans and assists conducting monthly new hire orientation programs
- Assists in development of new programs and services as they relate to HR
- Assists in development of Personnel Policies and Procedures
- Assists in implementing changes to effect continual improvement in services provided and complies with regulatory and legal requirements
- Was responsible for updating / sharing LWIs and FAQs when required in line with standard procedure
- % on production handling contacts within a service centre environment includes transactions, advice and guidance and hand off to service lines
- To record contacts and accountables for the use of the Contact Management System
- Actively respond to all request made by mentors/ supervisors which are required for the smooth functioning of the process
- Use appropriate IT systems
- To understand and adhere to the Data Protection Act
- To provide triage of issues back to the pensions centre (UK) for issues where appropriate
- To actively participate in all team activities
- To support and lead the training activities as required
- To take ownership of assigned subject, develop a full and through understanding of the subject and provide knowledge, updates and intelligence on the subject owned
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- Was responsible for keeping the owned subject matter updated, current and relevant at all times
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| \\r\\n EDUCATION \\r\\n |
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- Master of Arts in Human Rights
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Ethiraj College for Women, Chennai. -Mar ‘
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- Bachelors in Computer Science
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Ramakrishna College of Arts and Science for Women, Coimbatore. -Mar ‘
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| \\r\\n SOFT SKILLS \\r\\n |
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- Working knowledge of MS – Office
- Proficient in written & spoken English (UK Accent)
- Inter-personnel skills
- Managerial skills with regards to handling all HR related queries
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| \\r\\n ACHIEVEMENTS \\r\\n |
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- Won the Numero Uno Award - recognition of demonstrating superior performance, ownership and initiative – Accenture, Bangalore. \\r\\n
- Best outgoing student of the year , Ramakrishna College of Arts and Science for Women, Coimbatore.
- Star student of the year , Ramakrishna College of Arts and Science for Women, Coimbatore.
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| \\r\\n PERSONALITY \\r\\n |
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- Able to maintain a positive mind set and able to work under pressure
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- Able to work as a team
- Able to adjust to working environment in a friendly manner
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| \\r\\n PERSONAL DETAILS \\r\\n |
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Date of Birth : th March
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Languages Known : English, Telugu and Tamil.
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Nationality : Indian
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Permanent Address : #A, Block ,
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Raj Paris Harmony Apartment,
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Surya Nagar, Medavakkam
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Chennai – .
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Mobile :
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| \\r\\n REFERENCES \\r\\n |
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Will be provided upon request.
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Divya Prashaunth.
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